πŸ” OFFICIAL PRIVACY POLICY

Meriah4d Privacy Policy – Personal Data Protection for Malaysian Players

At meriah4d, your privacy is not merely a compliance checkbox. It is a genuine responsibility that we take seriously. This document clearly and honestly explains how we collect, use, store, and protect your personal data β€” in plain language that every Malaysian player can understand.

Last Updated: 1 January 2026 Compliant with Malaysia's PDPA SSL 256-bit
Main Content
  • Data we collect
  • How we use your data
  • Data sharing with third parties
  • Data security & encryption
  • Cookie policy
  • Your rights as a Member
  • Data retention & deletion
  • How to contact us

Welcome to the Privacy Policy meriah4d. We understand that your trust depends not only on a quality gaming platform, but also on how we handle the personal information you entrust to us. This Privacy Policy applies to all Members who register and use the meriah4d at meriah4d.wine.

By registering an account or continuing to use the platform meriah4d, you agree to the collection and use of your personal information as described in this Privacy Policy. If you disagree with any part of this policy, please contact us before continuing to use the platform.

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Section 01

Introduction and Scope of the Privacy Policy

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. meriah4d is the data controller responsible for all personal data collected from Members of our platform.

The scope of this policy covers all personal data collected through:

  • Account registration process meriah4d
  • Use of the meriah4d Sports Betting, Live Casino, and slots platform
  • Deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, CIMB Clicks, and other supported Malaysian payment methods
  • Communications between Members and the support team meriah4d via live chat, email, or WhatsApp
  • Visits to the meriah4d.wine website from any device
  • Participation in meriah4d promotions, bonuses, and the VIP Rewards Program

PDPA Note: meriah4d operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a data controller, we have a legal obligation to process your personal data lawfully, fairly, and transparently. You hold certain rights under the PDPA, as outlined in Section 07 of this document.

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Section 02

Personal Data We Collect

meriah4d collects your personal data only when necessary for legitimate purposes directly related to the provision of our platform services. We do not collect excessive or irrelevant information beyond what our services require.

2.1 Data You Provide Directly

  • Registration Information: Full name, Malaysian phone number, email address, and chosen password upon account creation meriah4d
  • Identity Verification (KYC) Information: Malaysian identity card number (MyKad), copy of identity card, date of birth, and residential address when required for identity verification prior to the first withdrawal
  • Payment Information: E-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), Malaysian bank account numbers, and DuitNow details required to process deposits and withdrawals
  • Communications: The content of messages you send to our support team meriah4d via live chat, email, or WhatsApp, including complaints, enquiries, and feedback

2.2 Data We Collect Automatically

  • Platform Usage Data: Sports Betting history (Malaysia Super League, EPL, badminton, and more), Live Casino and slots game history, wagering amounts, winnings, and losses
  • Technical Data: IP address, device type (Android, iOS, or desktop), browser type and version, operating system, screen resolution, and unique device identifier
  • Session Data: Login and logout times, session duration, pages visited within the platform, and actions taken during each session
  • Cookie Data: Information on cookies and similar tracking technologies, explained in further detail in Section 06
Data Category Specific Examples Collected During
Identity Name, IC number, date of birth Registration / KYC
Contact Phone number, email, address Registration
Financial E-wallet account number, bank account number Deposit / Withdrawal
Transactions Deposit history, withdrawals, winnings Platform usage
Technical IP address, device type, browser Every visit
Behaviour Favourite games, play sessions, betting patterns Continued Use
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Sensitive Data: meriah4d does not collect or process data considered sensitive under Malaysia's PDPA β€” such as health data, biometric data, or religious information β€” unless required by law or with your explicit consent.

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Section 03

How We Use Your Personal Data

meriah4d uses personal data collected solely for legitimate, relevant, and proportionate purposes. Every use of data is grounded in a valid legal basis under the PDPA β€” whether contractual necessity, legitimate interest, legal compliance, or your consent.

3.1 Primary Purposes of Data Use

  • Account Management: Creating, maintaining, and managing your account meriah4d you including the login process, account security, and identity verification
  • Service Delivery: Enabling you to bet on sports (Malaysia Super League, EPL, Thomas Cup badminton, and more), play Live Casino, spin slots, and access all platform features meriah4d
  • Payment Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, CIMB Clicks, and ensuring your winnings are paid out securely and promptly
  • KYC Verification: Verify your identity to meet anti-money laundering (AML) and fraud prevention requirements, including ensuring that only individuals aged 18 and above access the platform
  • Customer Support: Providing support and resolving complaints via live chat, email, and WhatsApp in Bahasa Melayu
  • VIP & Bonus Programme: Managing the meriah4d VIP Rewards Programme, calculating daily cashback, awarding eligible bonuses, and tracking your VIP level progress

3.2 Legitimate Secondary Purposes

  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, multi-account ownership, money laundering, and bonus abuse in violation of meriah4d's Terms & Conditions
  • Analytics & Improvement: Understanding aggregate (not individual) platform usage patterns to improve user experience, introduce new features, and optimise platform performance
  • Marketing Communications: Send you information about relevant meriah4d promotions, bonuses, and exclusive offers β€” only if you have agreed to receive such communications during registration. You may unsubscribe at any time
  • Legal Compliance: Comply with applicable laws, regulations, and court orders, including cooperating with authorities as required by law

"We only use your data for the purposes you would expect β€” to run the platform properly and keep your account secure. Nothing more."

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Section 04

Sharing Your Data with Third Parties

meriah4d does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is an absolute policy we have never compromised on in six years of operation. However, there are limited circumstances in which we need to share your data with certain parties in order to deliver platform services.

4.1 Trusted Service Providers

We share only the minimum necessary data with service providers who assist us in operating the platform meriah4d:

  • Game Providers: Evolution Gaming, Pragmatic Play, PG Soft, Microgaming, NetEnt, and other providers receive only the minimum technical data required to deliver games to your device. They do not receive your full identity information.
  • Payment Processors: E-wallet operators (Touch 'n Go, GrabPay, Boost, ShopeePay) and FPX providers receive the transaction information necessary to process deposits and withdrawals. This processing is subject to their respective privacy policies.
  • Cloud Services: Data is stored on servers managed by enterprise-grade cloud service providers with strict security standards. All data is encrypted both at rest and in transit.
  • Identity Verification Services: Third-party providers who assist us in verifying Member identities as part of the KYC process receive only the minimum data necessary for verification purposes.

All third-party service providers working with meriah4d are required to sign data processing agreements that prohibit them from using Member data for any purpose other than providing the requested services, and that require them to maintain security standards equivalent to our own.

4.2 Legally Required Disclosures

Meriah4d may disclose your personal data without your consent in the following circumstances:

  • Ordered by a court of competent jurisdiction
  • Requested by Malaysian law enforcement authorities in the course of a lawful criminal investigation
  • Required to comply with anti-money laundering (AML) or counter-terrorism financing (CTF) legal obligations
  • Necessary to protect rights, property, or safety meriah4d, our Members, or the general public

International Data Transfers: Some of our service providers operate outside Malaysia. In such cases, meriah4d ensures that any cross-border data transfers are protected by appropriate safeguards equivalent to Malaysia's PDPA standards. We do not transfer data to countries with inadequate data protection levels without additional protective measures.

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Section 05

Data Security & Protection Measures

Protecting your personal data is both a technical and operational priority at meriah4d. We continuously invest in security infrastructure to ensure your information remains protected against unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your browser or app and the servers of meriah4d is encrypted using TLS 1.3 with AES-256 encryption β€” the strongest standard available in the industry and equivalent to that used by Malaysia's major banking institutions such as Maybank and CIMB.
  • Data-at-Rest Encryption: All personal data stored in the database meriah4d is encrypted at rest using strong cryptographic algorithms, meaning that even if servers were accessed without authorisation, the data cannot be read without the encryption key.
  • Strict Access Controls: Access to Members' personal data within internal systems meriah4d is restricted to employees who require such access to perform their job functions only. All access is logged and monitored automatically.
  • Two-Factor Authentication (2FA): meriah4d's internal systems require 2FA for all staff accessing sensitive data. Members are also encouraged to enable 2FA in their account settings for added protection.
  • Regular Vulnerability Scanning: Platform meriah4d undergoes regular penetration testing and vulnerability scanning by independent cybersecurity experts to identify and remediate potential weaknesses before they can be exploited.

5.2 Operational Security Measures

  • Mandatory data security training for all staff meriah4d that handles personal data
  • A clear, tested incident response procedure to address any data breach swiftly
  • Regular and secure data backups at multiple locations to ensure continuity of service
  • 24/7 system monitoring to detect suspicious activity and security threats in real time
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Shared Responsibility: While meriah4d employs best-in-class security measures, the security of your account also depends on your own actions. Use a strong and unique password, never share your login credentials with anyone, enable 2FA, and contact us immediately if you suspect any suspicious activity on your account.

Over six full years of operation meriah4d, we are proud to report that there has never been a single data breach incident affecting our Members' information or funds. This track record reflects our unwavering commitment to data security.

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Section 06

Cookie Usage Policy

Platform meriah4d uses cookies and similar tracking technologies to enhance your experience, ensure smooth platform functionality, and understand how users interact with our website. Below is a full breakdown of the cookies we use:

Cookie Type Purpose Duration Opt-Out Available?
Important Maintaining login sessions, account security, and core platform functions on meriah4d Session / 30 days No – required for the platform to function
Preferences Saving your preferences such as language, betting limits, and favourite games 1 year Yes
Analytics Understanding how users interact with the platform in aggregate to improve the overall experience 90 days Yes
Security Detects suspicious login attempts and protects against CSRF attacks Session No – required for security

meriah4d does not use third-party cookies for advertising or marketing purposes that track you across other websites. All cookies we use are strictly for platform operational purposes meriah4d itself.

You can manage your cookie settings through your web browser preferences. Most modern browsers allow you to view, delete, and block cookies. However, blocking essential cookies may affect the functionality of the platform meriah4d and your gaming experience. We recommend keeping essential and security cookies enabled for the best experience.

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Section 07

Your Rights as a meriah4d Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. meriah4d fully respects and facilitates the exercise of these rights.

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Right of Access

You have the right to obtain a copy of the personal data we hold about you at any time.

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Right to Rectification

You have the right to request correction of any personal data that is inaccurate or incomplete.

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Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

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Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes.

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Right to Portability

You may request your data in a machine-readable format for transfer to another provider.

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Right to Restriction

In certain circumstances, you may request that we temporarily restrict the processing of your data.

How to Exercise Your Rights:

To exercise any of the rights above, please submit a written request to support@meriah4d.wine with the email subject line "Data Privacy Rights Request". Clearly state the right you wish to exercise and your account information meriah4d you for identity verification. We will respond to your request within 30 calendar days.

Limitations on the Right to Erasure: While we respect your right to erasure, there are circumstances in which we are obligated to retain your data even if you request deletion β€” for example, to comply with statutory record-keeping requirements, resolve outstanding disputes, or fulfil contractual obligations. We will notify you clearly if a deletion request cannot be fully accommodated and explain the reasons why.

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Section 08

Data Retention & Deletion

meriah4d only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

8.1 Data Retention Period

  • Active Account Data: Personal data of Members who hold an active account at meriah4d retained for as long as the account remains active. An account is considered active as long as there has been any login or betting activity within the past 18 months.
  • Financial Transaction Data: Records of deposits, withdrawals, winnings, and losses are retained for a minimum of 7 years from the date of the relevant transaction β€” in line with Malaysia's anti-money laundering (AML) and accounting requirements.
  • KYC Data (Identity Verification): Identity verification documents such as copies of MyKad are retained for a minimum of 5 years after the business relationship ends, in line with Malaysia's AMLA requirements.
  • Communication History: Customer support communication records (live chat, email, WhatsApp) are retained for 2 years for service quality and dispute resolution purposes.
  • Technical & Log Data: Access logs, IP addresses, and technical session data are retained for 12 months for security and fraud detection purposes.

8.2 Data Deletion Procedure

When the retention period expires, or when a valid deletion request is received and approved, meriah4d will securely delete or anonymise your personal data using industry-recognised methods. This process is carried out regularly and automatically as part of our data management programme.

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After Account Closure: When your meriah4d account is closed β€” whether at your request or by meriah4d β€” we retain your personal data for the minimum period required by law. We are unable to delete data that is necessary to fulfil legal obligations or to resolve any disputes outstanding at the time of closure.

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Section 09

Child Protection & Youth Safety

Platform meriah4d is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children or minors under the age of 18. This is one of the policies we uphold most strictly.

All registration applications are subject to an age check based on the information provided. Where full identity verification (KYC) is conducted, the applicant's age is confirmed using a Malaysian identity card (MyKad). Any account found to belong to an individual under 18 years of age will be closed immediately and all funds returned.

If you are a parent or guardian and believe that someone in your care has registered an account at meriah4d, please contact us immediately at support@meriah4d.wine. We will investigate and take appropriate action, including account closure and deletion of all related data, as promptly as possible.

Parental Controls: meriah4d encourages parents and guardians to use available parental control software to prevent minors from accessing gambling websites. Many modern devices and browsers come with built-in parental control features that can help with this.

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Section 10

Amendments to This Privacy Policy

meriah4d reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform service improvements. We are committed to notifying you of any material changes to how we handle your personal data.

When we make significant changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying prominent notices within the platform meriah4d upon your next login
  • Sending notifications via email or SMS to all registered Members for highly significant changes that materially affect your privacy rights

Continued use of the platform meriah4d after the amended policy is published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.

Previous versions of this Privacy Policy are available upon request by contacting our team at support@meriah4d.wine.

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Section 11

How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how meriah4d manage your personal data, our team is ready to assist through the following channels:

Data Privacy Email

For privacy rights requests, PDPA-related enquiries, or complaints regarding data handling – email us at support@meriah4d.wine with the subject line "Data Privacy Request". Response within 30 calendar days.

24/7 Live Chat

For general questions about privacy or account security, our Malay-speaking support team is available 24 hours a day via live chat inside the meriah4d platform after you log in.

For formal complaints relating to data protection that cannot be resolved internally by meriah4d, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for enforcing the PDPA in Malaysia.

Meriah4d's Six Privacy Commitments to Malaysian Players

The principles that guide every data management decision we make

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Uncompromising 256-bit SSL Encryption

Every byte of data transmitted between your device and our servers meriah4d protected by the strongest encryption available. This is the same standard used by Maybank, CIMB, and other leading financial institutions in Malaysia β€” because we believe your financial data deserves the same level of protection.

AES-256 Β· TLS 1.3 Β· Bank-Grade
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No Data Sales – An Absolute Guarantee

This is not a slogan. meriah4d has never and will never sell, rent, or trade Members' personal data to any third party for marketing purposes. Your data is used solely to deliver platform services to you – nothing more.

0 Data Sales Β· Written Guarantee
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Full Compliance with Malaysia's PDPA

Privacy Policy and data management practices meriah4d designed and implemented to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights under the PDPA β€” including the rights of access, correction, and objection β€” are respected and upheld by us.

PDPA 2010 Β· All Rights Reserved
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Six-Year Clean Security Record

Since meriah4d has been operating since 2019 without a single security incident or data breach affecting Members' information or funds. This track record is no accident β€” it is the result of ongoing investment in security infrastructure and staff training.

6 Years Β· Zero Breach Β· Proven
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Fast Response to Privacy Requests

Data privacy rights requests are handled by a dedicated team meriah4d who are well-versed in the PDPA. We are committed to responding within 30 calendar days for all formal requests, with many simpler requests resolved considerably faster than that.

30 Calendar Days Β· Dedicated Team
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Full Transparency on Data Usage

You don't need to guess or wonder what meriah4d do with your data. This Privacy Policy explains clearly and in full every category of data we collect and every purpose for which it is used. No hidden practices, no vague language concealing true intent.

Transparent Β· Clear Β· Plain Language
πŸ” YOUR DATA IS SAFE WITH MERIAH4D

Your Privacy Protected, Your Best Gaming Experience – Join meriah4d Today

With your data protected by 256-bit SSL encryption, a transparent privacy policy, and a six-year clean security record β€” you can play at meriah4d with complete peace of mind. Minimum deposit RM 30, withdrawals processed in 3–5 minutes, and 24/7 support await you.

SSL 256-bit
PDPA Compliant
Zero Data Breach
24/7 Malay Support
Bahasa Melayu